Enterprise technology programmes often focus heavily on the selection and implementation milestone. Durable value depends on what happens across the full lifecycle.
Start with the operating environment
Requirements make more sense when they are grounded in critical services, dependencies, controls and the people who will own the technology after implementation.
Design the hand-offs
Advice, design, implementation, integration, security and support are connected responsibilities. Making acceptance criteria and ownership explicit reduces the gaps between them.
Treat support as part of delivery
Monitoring, escalation, documentation and service improvement should be designed into the outcome rather than added after go-live.
Practical next step
Use the perspective as a conversation starter, then validate assumptions against evidence from the real environment.